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Knowledge Base

Area Rugs

  • To clean stains or spills from your area rug, you should first determine the fabric composition. The cleaning method will vary by fabric. Here are some general guidelines:

Synthetic Rugs (Nylon, Polypropylene, Polyester, Viscose, Acrylic)

  • BLOT any excess liquid prior to cleaning. Do not rub the area, as this may push the stain deeper into the fibers.
  • Synthetic rugs may be cleaned with a gentle detergent (such as a mild dishwashing detergent mixed with water), and dried quickly by blotting with a dry towel. Do not use heat.
  • “Oxy” cleaners may be used on synthetic rugs.
  • Laundry detergent should not be used to clean synthetic rugs. The laundry detergent may alter the rug’s colors and/or leave a residue.

Wool Rugs

  • BLOT any excess liquid prior to cleaning. Do not rub the area, as this may push the stain deeper into the fibers.
  • A gentle detergent may be used (such as a mild dishwashing detergent mixed with water). The rug should be dried quickly by blotting with a dry towel. Do not use heat.
  • Laundry detergent should not be used. The laundry detergent may alter the rug’s colors and/or leave a residue.
  • “Oxy” cleaners should NOT be used. These cleaners may alter the rug’s colors.

Silk Rugs

  • Should be dry cleaned by a reputable professional.
  • Home cleaning is not recommended.

Leather Rugs

  • Should be dry cleaned by a reputable professional.
  • Home cleaning is not recommended.

Natural / Plant Fibers (Jute, Hemp, Sisal, Seagrass, Bamboo)

  • BLOT any excess liquid prior to cleaning. Do not rub the area, as this may push the stain deeper into the fibers.
  • A gentle detergent may be used (such as a mild dishwashing detergent mixed with water). The rug should be dried quickly by blotting with a dry towel. Do not use heat.
  • Dry cleaning is not recommended.

Rug Care Tips

  • Vacuum regularly. If the rug is reversible, vacuum both sides. For cut-pile rugs, use your vacuum’s beater bar, and set to the rug’s pile level. For hand-knotted, looped and braided rugs, do not use the beater bar.
  • Turn rugs once a year. This will even out the wear caused by foot traffic and sun.
  • Reversible rugs should be flipped regularly for even wear.
  • Pet odors may be neutralized by sprinkling a mixture of 1 cup Borax and 2 cups cornmeal. Allow to stand for one hour, then vacuum.
  • For liquid spills, be sure to dry both sides of your rug.

Rug Pads

  • In order to properly maintain your rug pad, some simple preventative measures are recommended.
  • Rotate Your Rug Pad: Rotate your rug pads once a year, or whenever you rotate your rug. This ensures consistent wear for both items.
  • Vacuum: It’s important to periodically vacuum your rug pad. Approximately once a year, remove the rug and vacuum your rug pad. Be sure to vacuum both sides.
  • Cleaning Spots and Stains: In the event of a spill or stain, BLOT any excess liquid prior to cleaning. Do not rub the area, as this may push the stain deeper into the fibers. Your rug pad may be cleaned with a gentle detergent (such as a mild dishwashing detergent mixed with water), and dried by blotting with a dry towel or allowed to air dry. When fully dry, the rug may be replaced.

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